At Isadora Clips, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide while using our website and services.

1. Information We Collect

We may collect the following types of personal information:

  • Name

  • Contact details 

  • Order history and preferences

  • Communication records 

We do not collect or store any financial information, as all payments are made through cash on delivery.

2. How We Use Your Information

Your information may be used for the following purposes:

  • To process and deliver your orders

  • To contact you regarding your purchases

  • To respond to your inquiries or support requests

  • To send updates, promotions, or important service information 

We use this information strictly to enhance your experience and to fulfill your orders efficiently.

3. Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, or misuse. Only authorized personnel have access to customer data.

4. Opt-Out Instructions

If you prefer not to receive promotional messages or updates from us, you may opt out at any time by:

  • Clicking the unsubscribe link in any promotional email or message  

  • Contacting us directly with your opt-out request via email or our customer support number

  • Indicating your preference when placing an order

Once you opt out, we will stop sending non-essential communications, though we may still contact you regarding active or past orders.

5. Access and Updates

You may request access to or correction of your personal information by contacting us. We will take reasonable steps to ensure your information is accurate and up to date.

6. Policy Updates

We reserve the right to update this Privacy Policy as needed. Any changes will be posted on this page with a revised effective date. Continued use of our services after any changes constitutes your acceptance of the updated policy.

If you have any questions about our privacy practices or would like to update or delete your personal information, please contact us at [email protected].